PENGARUH EKSTRAKSI FITUR TERHADAP ANALISIS SENTIMENT PADA DATA REVIEW PELAYANAN INDIHOME BERBASIS NAÏVE BAYES

Tyas, Salsabila Mazya Permataning (2021) PENGARUH EKSTRAKSI FITUR TERHADAP ANALISIS SENTIMENT PADA DATA REVIEW PELAYANAN INDIHOME BERBASIS NAÏVE BAYES. Undergraduate thesis, Universitas Muhammadiyah Jember.

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Abstract

Along with the progress of the times, the mass media used to seek information by the public is also progressing rapidly, especially in internet technology. One part of internet technology that is widely used by the community is the use of social media, for example the social media twitter. Twitter social media can be used to convey a user's feelings or opinions aimed at the general public. In this study, sentiment analysis was carried out regarding public responses or reviews about IndiHome services on Twitter social media. This study uses a comparison of TF-IDF and Word2Vec feature extraction, and the classification method used is the nave Bayes classifier. The accuracy results obtained in this study were 96% using the Tf-Idf feature extraction and testing was carried out using an unseen data test that was selected randomly resulting in an accuracy of 92%. While the accuracy value obtained by using the Word2Vec feature extraction is 60% by testing using unseen test data selected randomly resulting in an accuracy value of 44%.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Sentiment Analysis, IndiHome, TF-IDF, Word2Vec, Naive bayes, Twitter.
Subjects: 000 Computer Science, Information, & General Works > 004 Data Processing, Computer Science
Divisions: Faculty of Engineering > Department of Informatics Engineering (S1)
Department: S1 Teknik Informatika
Depositing User: Salsabila Mazya Permataning Tyas
Contributors:
ContributionContributor NameNIDN/NIDK
Thesis advisorRintyarna, Bagus Setyanidn0729017904
Contact Email Address: salsa25mazya@gmail.com
Date Deposited: 14 Feb 2022 04:06
Last Modified: 14 Feb 2022 04:06
URI: http://repository.unmuhjember.ac.id/id/eprint/12891

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