The Effect of Competence and Job Satisfaction on Organizational Citizenship Behavior and Employee Performance

Qomariah, Nurul and MARTINI, NI NYOMAN PUTU and Rusmayanti, Putu Ayu (2022) The Effect of Competence and Job Satisfaction on Organizational Citizenship Behavior and Employee Performance. IJBMI, 11 (1). pp. 21-29. ISSN 2319-8028

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Abstract

The purpose of this study was to determine directly or indirectly the effect of employee competence and job satisfaction on employee performance through Organizational Citizenship Behavior (OCB) as an intervening variable at the Regional Secretariat of Banyuwangi Regency. The number of samples in this study was 167. The analytical technique used was the Structural Equation Model (SEM) using WarpPLS 5.0. The results of data analysis show that the employee competence variable has a significant effect on Organizational Citizenship Behavior (OCB), job satisfaction has a significant effect on Organizational Citizenship Behavior (OCB), employee competence has a significant effect on employee performance, job satisfaction has a significant effect on employee performance, Organizational Citizenship Behavior ( OCB) has a significant effect on employee performance. Indirectly, employee competence and job satisfaction have a significant effect on employee performance through Organizational Citizenship Behavior (OCB). KEY WORD: employee competence, job satisfaction, organizational citizenship behaviour, employee performance

Item Type:	Article
Uncontrolled Keywords:	employee competence, job satisfaction, organizational citizenship behaviour, employee performance
Subjects:	600 Technology and Applied Science > 650 Business > 658 General Management
Divisions:	Graduate School > Magister Management (S2)
Depositing User:	Dr. Nurul Qomariah
Date Deposited:	02 Jul 2020 06:30
Last Modified:	04 Mar 2022 00:56
URI:	http://repository.unmuhjember.ac.id/id/eprint/4583

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