Items where Author is "ANDRIANI, Hana puri"
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Thesis
ANDRIANI, Hana puri (2007) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PT. KERETA API (PERSERO) DAOP IX JEMBER (Studi kasus pada kereta api cantik ekspress kelas bisnis). Undergraduate thesis, Universitas Muhammadiyah Jember.