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CAHYONO, Muhammad Dwi (2006) OPINI PELANGGAN SEPUTAR PELAYANAN PT. TELKOM KANDATEL JEMBER DI HARIAN RADAR JEMBER (Studi kasus pelayanan publik relation PT. Telkom kandatel jember dalam upaya menanggapi keluhan pelanggan di harian radar jember periode maret - mei 2006). Undergraduate thesis, UNIVERSITAS MUHAMMADIYAH JEMBER.
