Items where Author is "Kuswanto, Heri"
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Rintyarna, Bagus Setya and Kuswanto, Heri and Sarno, Riyanarto and Rachmaningsih, Emy Kholifah and Suharso, Wiwik and Cahyanto, Triawan Adi (2022) (Similarity) Modelling Service Quality of Internet Service Providers during COVID-19: The Customer Perspective Based on Twitter Dataset. MDPI-Informatics.