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Thesis
Nurdiansyah, Bagus Hendra Dwi (2015) Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Tabungan PT. BPR Anugerah Dharma Yuwana Jember Area Kecamatan Kaliwates dan Sumbersari. Undergraduate thesis, Universitas Muhammadiyah Jember.
