Items where Author is "Pangestu, Mohammad Krisna Murti"
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Pangestu, Mohammad Krisna Murti (2021) ANALISIS PROMOSI DAN KUALITAS PELAYANAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada PT Pegadaian (Persero) Kantor Cabang Bondowoso). Masters thesis, UNIVERSITAS MUHAMMADIYAH JEMBER.
QOMARIAH, NURUL and Pangestu, Mohammad Krisna Murti and Herlambang, Toni and MARTINI, NI NYOMAN PUTU (2021) (Peer review + Similarity + Document) The Role of Promotion and Service Quality in Increasing Consumer Satisfaction and Loyalty in Pawnshops. Journal of Economics, Finance and Management Studies.