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Wiranti, Sri Endang (2018) PENGARUH KUALITAS PELAYANAN,WORD OF MOUNTH DAN KOMITMEN TERHADAP LOYALITAS PELANGGAN DIRA SHOPPING CENTER BALUNG. Undergraduate thesis, UNIVERSITAS MUHAMMADIYAH JEMBER.
Wiranti, Sri Endang (2018) PENGARUH KUALITAS PELAYANAN,WORD OF MOUNTH DAN KOMITMEN TERHADAP LOYALITAS PELANGGAN DIRA SHOPPING CENTER BALUNG. Undergraduate thesis, UNIVERSITAS MUHAMMADIYAH JEMBER.