(PEER REVIEW + SIMILARITY) PEMBAYARAN CASHLESS DENGAN SISTEM QR CODE DAN PERCEIVED TRUST TERHADAP KEPUASAN PENGGUNA SHOPEEPAY

This study aims to determine the effect of Cashless payments with the QR Code system,
and Percieved Trust on Shopeepay user satisfaction, cashless payments with the QR
Code system have a positive and significant effect on user satisfaction, Percieved Trust
has a positive and significant effect on user satisfaction. This research method is
descriptive qualitative. The data used are secondary and primary data. Survey
collection method and questionnaire instrument with Likert scale. The data analysis
technique used descriptive analysis, namely multiple linear regression statistical tests
using SPSS version 24. The results of the study showed that the cashless payment
variable with a Sig value of 0.000 <0.05 and the Percieved Trust variable with a Sig
value of 0.000 <0.05. Conclusions, namely a) if it is better and easier to transact using
a cashless or cashless payment system, customer satisfaction will increase; b) if more
and more trust is felt, then customer satisfaction will increase.