(Peer Review + Similarity + Document) Guest Perception of Sharia Hotel Management in Jember City (a Case Study On ‘Seven Dream’sharia Hotel)

This study discusseson "Guest Perception of Sharia Hotel Management in Jember City(a
Case Study on ‘Seven Dream’Sharia Hotel)". It aims to analyze the perceptions of guests to
the Shari'ahhotel management based on the accurate data and information represented by the
Shari'ahHotel of ‘Seven Dream’Jember, the only one hotel in Jember. Respondents in this
study are guestsof the Sharia hotel of Seven Dream in Jember by a number of 75
respondents. Data collection techniques in this study use the method of observation,
structured interviews, literature study and questionnaire. Data analysis technique uses
qualitative descriptive analysis by interpretive approach. Testing the validity of data uses test
internal validity by triangulation. Based on the results of data analysis known that consumers
in Jember hospitality service users generally perceive good on Shariah-based hotel
management. Morefocusing on the domestic touristsequipment, Islamicfacility appearance,
Islamic staff appearance, and fast and responsive meeting consumer really needon the
Shari'ah-based hotelmanagement.While, focusing on the foreign travelers sympathetic
attitude, willingness to help, and readiness in order to provide services inShari'ah-based hotel
management in Jember.There is a significant relationship between Shari'ah-based hotel
management with the customer satisfaction.