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Thesis
Cipta, Bayu Hendra (2015) Dampak Kualitas Jasa Pelayanan Rumah Sakit Terhadap Kepuasan Pasien (Studi Kasus Pasien Rawat Jalan R.S.U Dr. H Koesnadi Bondowoso). Undergraduate thesis, Universitas Muhammadiyah Jember.
