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Septalia, Lyana and Setyowati, Trias and Eko S, Wahyu and Hartatri, Diany Faila Shopia (2016) Pengaruh Karakteristik Individu, Pengalaman Kerja dan Organizational Citizenship Behavior Terhadap Kinerja Karyawan Pusat Penelitian Kopi dan Kakao Indonesia (Puslitkoka) Jember. Journal of Undergraduate Thesis, Universitas Muhammadiyah Jember.