Items where Author is "Komaria, Novia Tri"
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Thesis
Komaria, Novia Tri (2017) PENGARUH CUSTOMER SATISFACTION, SWITCHING COST DAN TRUST IN BRAND TERHADAP CUSTOMER RETENTION (Studi Kasus : Pengguna Layanan Kartu Perdana Telkomsel Pada Mahasiswa Fakultas Ekonomi Manajemen Universitas Muhammadiyah Jember). Undergraduate thesis, UNMUH JEMBER.