Peran Media Sosial WhatsApp dalam Konsultasi Pasien Tuberkulosis dengan Pendamping di Sekawan’s TB Jember

Ayu Masruroh, Silvie (2025) Peran Media Sosial WhatsApp dalam Konsultasi Pasien Tuberkulosis dengan Pendamping di Sekawan’s TB Jember. Undergraduate thesis, Universitas Muhammadiyah Jember.

	Text A. PENDAHULUAN.pdf Download (5MB)
	Text B. ABSTRAK.pdf Download (886kB)
	Text C. BAB I.pdf Download (812kB)
	Text D. BAB II.pdf Restricted to Repository staff only Download (1MB) | Request a copy
	Text E. BAB III.pdf Restricted to Repository staff only Download (941kB) | Request a copy
	Text F. BAB IV.pdf Restricted to Repository staff only Download (1MB) | Request a copy
	Text G. BAB V.pdf Restricted to Repository staff only Download (918kB) | Request a copy
	Text H. DAFTAR PUSTAKA.pdf Download (1MB)
	Text I. LAMPIRAN.pdf Restricted to Repository staff only Download (1MB) | Request a copy

Abstract

Social media such as WhatsApp is widely used by the public as a virtual
communication medium due to its practicality, efficiency, and wide reach. Many
institutions have utilized it for various purposes. For example, the Sekawan’s TB
Jember institution uses social media as a medium for consultation or assistance
between caregivers and tuberculosis patients in Jember Regency. The purpose of this study is to determine the role of social media, particularly WhatsApp, in the communication and consultation process between caregivers and TB patients. This study is based on the importance of effective communication in the success of TB patient treatment. This is a descriptive qualitative study using a case study approach. Data collection techniques include observation, in-depth interviews, and documentation. The research informants are grouped, with each counselor accompanying two patients. Data analysis involves data reduction, data presentation, and drawing conclusions. The results show that WhatsApp is the primary medium for consultation, monitoring, and motivating patients, compared to other platforms like Instagram, which only serves as a supplementary medium for counselors. Various WhatsApp features are used flexibly according to patient characteristics. It can be concluded that the WhatsApp social media platform plays a crucial role in supporting the success of the TB patient accompaniment program. Empathetic and adaptive digital communication can strengthen emotional closeness and patient motivation in undergoing treatment.

Contribution

Nama Dosen Pembimbing

NIDN/NIDK

UNSPECIFIED

Pribadi, Kukuh

NIDN0721059104

Item Type:	Thesis (Undergraduate)
Keywords/Kata Kunci:	Social media, communication, consultation
Subjects:	300 Social Science > 302 Social Interaction, Interpersonal Relations
Divisions:	Faculty of Social and Politics Science > Department of Communication Science (S1)
Depositing User:	Silvie Ayu Masruroh | silviayu.682@gmail.com
Date Deposited:	26 Jun 2025 02:33
Last Modified:	26 Jun 2025 02:33
URI:	http://repository.unmuhjember.ac.id/id/eprint/25228

Actions (login required)

View Item